Refund & Cancellation Policy
Last updated: 12/6/2025
WaveGroww provides SaaS tools for businesses. Please read this Refund & Cancellation Policy carefully before purchasing any subscription plan.
1. Subscription Payments
All payments made for WaveGroww plans (₹999 / ₹1699 / ₹3999 / ₹8999 or any other amount) are final and non-refundable.
By completing a purchase, you agree to our Terms of Service and this Refund Policy.
2. No Automatic Refunds
Because WaveGroww provides immediate access to premium features after payment, we do not provide:
- No partial refunds
- No pro-rated refunds
- No refunds for unused days
- No refunds if your usage is less than expected
Once access is activated, the subscription amount cannot be reversed.
3. Exceptional Situations
Refunds may be considered only in these rare cases:
a) Duplicate payment
If you were charged twice for the same plan, we will initiate a refund after verifying both payment IDs.
b) Payment failed but money deducted
Refund depends on your bank/UPI provider. In most cases, Razorpay automatically reverses the amount within 5–7 business days.
c) Technical issues during transaction
If Razorpay confirms that the transaction was incomplete or unsuccessful, a refund may be initiated.
Note: Refund approval is at the sole discretion of WaveGroww after internal verification.
4. How to Request a Refund (only for valid cases)
Email us at:
wavegroww@gmail.comPlease Include:
- Payment ID
- Order ID
- Registered email
- Screenshot of transaction
- Reason for requesting a refund
Refund processing time: 5–10 business days after approval.
5. Cancellation of Subscription
- You may cancel future renewals anytime through your dashboard or by contacting support.
- Cancelling a subscription does not refund the current billing cycle.
- After cancellation, your plan remains active until the end of the paid period.
6. Refunds for Promotional or Discounted Plans
Payments made under:
- Special discounts
- Limited-time offers
- Trial upgrades
- Promo codes
…are strictly non-refundable.
7. Chargebacks
If you file a chargeback without contacting support:
- Your account may be suspended
- All services may be locked
- Future access may require additional verification
Please contact WaveGroww support to resolve any issue before raising a dispute.